Handbox.io
CRM & Retention Agency for iGaming Brands
We help online casinos and sports betting brands retain players, increase LTV, and grow NGR — through data-driven CRM strategies, automated engagement chains, and expert content creation.
Full-Cycle Retention Marketing
From strategy to execution — we handle everything to keep your players engaged and depositing
Transactional Email Chains
Automated sequences triggered by player actions: registration, first deposit, inactivity, milestones, and more.
Bot-Powered Engagement
Chatbot funnels for Telegram, WhatsApp, and on-site — guiding players through onboarding and reactivation.
Email Marketing Content
Custom-written email campaigns crafted by our in-house content team, tailored to your brand voice and player segments.
Campaign Analytics
Deep analysis of marketing campaign effectiveness — open rates, click-through, conversion, and revenue attribution.
Player Segmentation
AI-driven segmentation based on behavior, value, and lifecycle stage for hyper-targeted messaging.
Multi-Channel CRM
Unified engagement across email, SMS, push notifications, chatbots, and in-app messaging.
Proven Results
Deposit conversion increase
LTV growth
Churn reduction
NGR increase without acquiring new players
Why Retention Matters
Players lack loyalty. Brands feel the same. In a market with 30,000+ casinos competing for attention, retention is the key growth driver. We help you turn one-time visitors into lifetime players.
Ready to Grow Your NGR?
Let us show you what's possible with professional CRM and retention marketing.